Responsible Gaming — Play Within Your Limits at gh88
gh88 is committed to providing a safe, fair, and transparent betting environment for every player in Bangladesh. We believe that gambling should always be an enjoyable activity — not a source of financial stress or personal harm. This page outlines the tools, policies, and resources gh88 provides to help you stay in control of your gaming activity at all times.
gh88's Responsible Gaming Commitment to Bangladeshi Players
At gh88, we recognise that while the vast majority of our players enjoy betting on cricket, BPL matches, IPL fixtures, and casino games purely for entertainment, a small number of individuals may develop patterns of gambling that cause harm. We take this responsibility seriously and have built practical tools directly into the gh88 platform to help every player maintain healthy habits.
Responsible gaming at gh88 is not a compliance checkbox — it is a core operational principle. Our support team in Dhaka is available 24 hours a day, 7 days a week, including Eid and all Bangladeshi public holidays, to assist any player who needs guidance, wants to set limits, or needs to discuss a concern about their gambling behaviour.
All responsible gaming measures described on this page are available free of charge to every registered gh88 account holder. No account penalty, wagering requirement, or delay is imposed when a player activates any responsible gaming tool. Your wellbeing takes priority over any commercial consideration.
Important Reminder: Gambling is entertainment — it should never be used as a source of income or as a way to recover financial losses. Every bet carries risk. If you ever feel that gambling is affecting your finances, relationships, or mental health, please use the self-exclusion tool or contact our support team immediately at [email protected].
Six Responsible Gaming Tools Available on gh88
Each of these tools is accessible from your gh88 account settings or by contacting our support team. All activations take effect immediately.
Daily, Weekly & Monthly Deposit Limits
Set a hard cap on how much BDT you deposit into your gh88 account over any rolling 24-hour, 7-day, or 30-day period. Once set, a deposit limit cannot be increased for a mandatory 7-day cooling period, but can be reduced immediately at any time. Limits are enforced at the point of deposit across all payment methods including bKash, Nagad, Rocket, and Upay.
Session Time Limits
Define the maximum length of a single betting or casino gaming session on gh88. When your chosen session duration is reached, the platform will display a notification and log you out automatically. This tool is particularly useful for players who find time passes quickly during live cricket betting or slot sessions.
Self-Exclusion
If you feel you need a complete break from the gh88 platform, the self-exclusion tool allows you to block access to your account for a defined period — from 30 days up to 5 years — or permanently. During a self-exclusion period, your account cannot be reactivated, and you will not receive any promotional communications from gh88.
Time-Out (Cooling-Off Period)
A time-out is a shorter-term break option, available for periods of 24 hours, 72 hours, 7 days, or 30 days. During a time-out your account is suspended but not permanently closed. Bonus eligibility and account balance are preserved and available upon your return after the cooling-off period expires.
Loss Limits
Set a maximum net loss threshold for any daily, weekly, or monthly period. Once your cumulative losses reach the limit you have set, gh88 will automatically prevent further betting or wagering until the period resets. Loss limits cannot be increased immediately — a 7-day review period applies before any upward adjustment takes effect.
Reality Check Notifications
Enable periodic on-screen reminders that appear during your active gaming session to show you how long you have been playing and how much you have wagered in that session. Reality check intervals can be set to every 15, 30, or 60 minutes. These notifications help you stay aware of time and spending without interrupting the session unless you choose to stop.
How to Self-Exclude From gh88
Self-exclusion is the most comprehensive responsible gaming tool available on gh88. It is designed for players who recognise that they need a significant break or permanent separation from online gambling. Here is how the process works:
- Log in to your gh88 account and navigate to the Responsible Gaming section of your account settings, or contact our support team directly at [email protected].
- Select your preferred exclusion period: 30 days, 90 days, 6 months, 1 year, 5 years, or permanent exclusion. All options take effect within 24 hours of your request.
- Your account will be suspended immediately. All pending bets that were placed before the exclusion request are settled normally; unsettled bets placed during the exclusion window are voided and stakes returned.
- You will be removed from all gh88 promotional mailing lists and will not receive bonus offers, promotional SMS, or marketing communications for the duration of the exclusion.
- Any remaining balance in your account at the time of exclusion will be returned to your registered bKash or Nagad account within 5 business days.
- For permanent self-exclusion, reactivation is not possible. For time-limited exclusions, reactivation requires a written request to [email protected] plus a mandatory 7-day reflection period before access is restored.
Warning Signs to Watch For
Problem gambling can develop gradually. Being aware of the warning signs — in yourself or someone you know — is the first step toward getting help. gh88 encourages all players to periodically reflect on their gambling behaviour using the questions below.
Ask Yourself These Questions
If you answered yes to two or more of these questions, your gambling may be causing harm. Please contact gh88 support immediately or reach out to a counselling service. You are not alone, and help is available.
21+ Only — Strict Age Verification at gh88
gh88 operates a strict minimum age policy. No person under the age of 21 is permitted to register an account, place a bet, or participate in any casino game on the gh88 platform. This is a firm requirement, not a recommendation.
At the point of registration, all players are required to confirm their date of birth and agree that they are 21 years of age or older. gh88 reserves the right to request documentary proof of age at any time, including but not limited to:
- Bangladesh National Identity Card (NID)
- Valid Bangladesh or international passport
- Birth registration certificate (for supplementary verification only)
Account Suspension: Any account where the registered age cannot be verified, or where underage gambling is suspected, will be suspended without notice pending a full review. Any winnings generated during an unverified period are subject to forfeiture.
Keeping Young People Safe
gh88 strongly encourages parents and guardians across Bangladesh — whether in Dhaka, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or elsewhere — to take proactive steps to prevent underage access to online gambling platforms. Practical steps you can take include:
Device-Level Parental Controls
Use the built-in parental control settings on Android and iOS devices to restrict access to online gambling websites and apps. Bangladesh mobile operators including Grameenphone and Robi offer family filter options at the SIM level.
Browser Filtering Software
Install internet filtering software on shared household devices to block access to gambling content. Many free tools are available including Net Nanny and Kaspersky Safe Kids, which can be configured to block gambling categories automatically.
Secure Your bKash & Nagad Accounts
Never share your bKash PIN, Nagad PIN, Rocket PIN, or Upay credentials with family members under the age of 21. gh88 deposits require access to a registered mobile wallet — securing your wallet PIN prevents minors from funding a gambling account.
Open Conversation
Talk openly with young people in your household about the risks of online gambling. Explain that gambling is an adult activity that carries real financial risk, and that gh88 is strictly for adults aged 21 and above who choose to participate responsibly.
Support Is Available 24 Hours a Day
Whether you want to activate a responsible gaming tool, need to talk about a gambling concern, or want to request self-exclusion — gh88 support is here at any hour, every day of the year including Ramadan, Eid, Pohela Boishakh, and Victory Day.
Email Support
Send your responsible gaming request or query to our dedicated support address. Use the subject line "Responsible Gaming — Urgent" for priority handling.
Response Time
All responsible gaming requests are prioritised and handled within 2 hours during peak hours (8am–midnight BST, UTC+6). Urgent self-exclusion requests are actioned within 30 minutes.
Availability
gh88 responsible gaming support operates 24 hours a day, 365 days a year — including all Bangladesh public holidays, Eid-ul-Fitr, Eid-ul-Adha, and Durga Puja.
Formal Complaint
If your responsible gaming request is not resolved to your satisfaction, escalate it as a formal complaint by emailing [email protected] with the subject "Formal Responsible Gaming Complaint".
External Support Resources: gh88 encourages players who feel they need independent counselling to seek help from qualified mental health professionals. Speaking with a doctor, psychologist, or community counsellor in your local area is a strong and positive step. gh88 support can help guide you to local resources in Dhaka, Chittagong, Sylhet, and other divisions upon request.
Enjoy gh88 Responsibly
gh88 offers cricket betting, live casino games, premium slots, and sports markets — all in BDT with bKash and Nagad support. Play within your limits, use our responsible gaming tools, and reach out any time you need support. Visit our FAQ page if you have questions, or review our Terms & Conditions for the full platform rules. 21+ only. Gamble responsibly.