Terms & Conditions — gh88 Platform Rules and Player Obligations

1 Definitions

In these Terms & Conditions, the following terms carry the meanings set out below unless the context expressly requires otherwise:

• "gh88" refers to the gh88 online betting and casino platform, accessible at gh88.biz, and includes all products, services, features, and content made available through that domain.
• "Player" or "You" refers to any individual who has registered an account on gh88 or who accesses the platform in any capacity.
• "Account" refers to the individual registered profile held by a Player on the gh88 platform, including their balance, betting history, and personal details.
• "Balance" refers to the funds held in a Player's gh88 account, denominated exclusively in Bangladeshi Taka (BDT).
• "Bet" or "Wager" refers to any financial stake placed by a Player on a sports event, casino game, crash game, slot title, or any other product offered on gh88.
• "Bonus" refers to any promotional credit, free bet, free spin, cashback, deposit match, or other incentive offered to Players by gh88 subject to specific terms and wagering requirements.
• "Wagering Requirement" refers to the number of times a Bonus amount must be turned over in qualifying bets before the resulting winnings may be withdrawn.
• "BDT" refers to the Bangladeshi Taka, the sole currency of account and transaction on the gh88 platform.
• "RNG" refers to Random Number Generator software, a certified algorithmic system used to determine outcomes in casino and slot games on gh88 in an unpredictable and unbiased manner.
• "Platform" refers to the totality of the gh88 website, its mobile-optimised browser interface, all game integrations, payment systems, account management tools, and support infrastructure.

2 Eligibility & Account Registration

2.1 Age Requirement

You must be at least 21 years of age to register an account on gh88. By completing registration, you represent and warrant that you are 21 years of age or older at the time of account creation. gh88 reserves the right to request documentary proof of age at any point and to suspend or permanently close any account where the age eligibility requirement is not met. Any winnings accumulated by an underage Player will be forfeited in full.

2.2 One Account Per Individual

Each individual may hold exactly one (1) active gh88 account. Operating multiple accounts — whether under the same name, different names, different device identifiers, or different payment methods — is strictly prohibited. Where duplicate accounts are identified, all accounts associated with the individual will be suspended pending investigation. gh88 reserves the right to permanently close all associated accounts and void any balances or pending withdrawals held within them.

2.3 Registration Information

You are required to provide accurate, complete, and current personal information during registration, including your full legal name, date of birth, residential address, and a valid mobile number linked to your bKash, Nagad, Rocket, or Upay account. Providing false or misleading registration information is a material breach of these Terms & Conditions. gh88 will require verification of your submitted information before processing any withdrawal request exceeding ৳10,000.

2.4 Account Verification (KYC)

gh88 operates a Know Your Customer (KYC) process in line with responsible gaming and platform integrity obligations. Verification may be requested at any time and typically requires submission of a government-issued photo identification document (National ID card or passport) and a recent proof of address. Failure to complete verification within the timeframe specified by gh88 will result in withdrawal suspension until the process is complete.

3 Account Security

3.1 Password and Login Credentials

You are solely responsible for maintaining the confidentiality of your gh88 login credentials. You must not share your username, password, or one-time authentication codes with any other person under any circumstances. gh88 will never ask you to disclose your password via email, SMS, or any other communication channel. If you suspect that your account has been accessed without your authorisation, you must notify gh88 immediately at [email protected].

3.2 Liability for Unauthorised Access

gh88 cannot be held liable for any losses arising from unauthorised use of your account where such access resulted from your failure to maintain the security of your login credentials. Any bets placed or withdrawals initiated through your account before gh88 receives notification of unauthorised access will be treated as having been made by you and will not be reversed unless clear evidence of third-party fraud is established following investigation.

3.3 Device and Session Security

You are advised to log out of your gh88 account at the end of each session, particularly when using shared or public devices. gh88 employs session-timeout protocols to automatically log out inactive sessions after a defined period; however, this does not substitute for your own diligence in securing your account access.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

gh88 currently accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay. All transactions are denominated in Bangladeshi Taka (BDT). gh88 does not accept deposits via international credit cards, wire transfers, or cryptocurrency unless explicitly stated otherwise in a separate payment policy update.

4.2 Minimum and Maximum Transaction Limits

• Minimum deposit: ৳200 per transaction.
• Minimum withdrawal: ৳500 per transaction.
• Maximum single withdrawal: Subject to your verified account tier and payment method daily limits as communicated in your account settings.
• gh88 reserves the right to adjust transaction limits at any time with reasonable notice to Players.

4.3 Deposit Processing

Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your gh88 balance within seconds of the mobile wallet transfer confirming. gh88 is not responsible for delays caused by the payment service provider's own processing infrastructure. If a deposit is not reflected in your balance within 30 minutes of successful transfer, contact [email protected] with your transaction reference number.

4.4 Withdrawal Processing

Withdrawal requests are reviewed and processed within 24 hours of submission during standard operating hours. Withdrawals may be subject to identity verification checks before release. gh88 will only process withdrawals to a mobile wallet or bank account registered in the same name as the gh88 account. Third-party withdrawals are strictly prohibited. gh88 reserves the right to conduct additional due-diligence checks on withdrawal requests that trigger internal risk thresholds.

4.5 Funds Ownership

All funds deposited into your gh88 balance remain your property and are held separately from gh88's operational accounts. gh88 does not use Player funds for any purpose other than honouring legitimate withdrawal requests. In the event that gh88 ceases operations, Player balances will be returned to the account holders via the payment method on file.

5 Betting Rules

5.1 Placement and Acceptance of Bets

A bet is not accepted until you receive an explicit on-screen confirmation from the gh88 platform showing the bet ID, stake amount, selection, and potential return. Until that confirmation is displayed, no bet has been placed regardless of any intermediate screens or loading states. gh88 reserves the right to refuse or void any bet at its discretion, including in circumstances of manifest error, technical fault, or suspected fraud.

5.2 Manifest Error

gh88 reserves the right to void bets placed at odds that were offered due to a manifest pricing error — defined as odds that deviate materially from the true market price as a result of human error, data feed failure, or technical malfunction. Where bets are voided under this provision, stakes will be returned to the Player's balance in full. gh88 will not honour winnings arising from manifest errors regardless of whether the bet has already been settled.

5.3 In-Play Betting

In-play (live) betting markets are subject to suspension and re-pricing during the course of an event. Bets placed on suspended markets will be rejected automatically. gh88 does not accept bets placed after the relevant in-play event has concluded, and any such bets that are accepted due to a data latency issue will be voided with stakes returned.

5.4 Cricket and Sports-Specific Rules

Cricket betting on gh88 covers BPL, IPL, T20 World Cup, ICC events, and Bangladesh national team fixtures. The following rules apply:

• Match-winner markets require a result to be reached by the official completion of the match. In the case of a tied result, specific tie rules apply as set out in the individual market rules.
• If a match is abandoned or interrupted and fewer than the minimum prescribed overs are completed, all bets on that match will be voided and stakes returned unless a result has already been determined under Duckworth-Lewis-Stern (DLS) method.
• Player performance markets (runs, wickets, boundaries) are settled based on the official scorecard published by the relevant governing body. gh88 does not accept unofficial or estimated statistics as settlement data.
• Venue changes do not void bets unless the change is from a neutral venue to a home/away ground or vice versa, which materially affects the selection.

6 Casino & Slots Rules

6.1 Game Outcomes

All casino game outcomes on gh88 are determined by certified Random Number Generator (RNG) software. RNG certification confirms that outcomes are statistically random, independent of previous results, and cannot be predicted or manipulated by gh88, the game studio, or the Player. Crash games including Aviator by Spribe use provably fair algorithms with publicly verifiable server seeds that may be audited by Players after each round.

6.2 Game Availability

gh88 reserves the right to add, remove, or temporarily suspend any casino game or slot title at any time, including for maintenance, game studio licensing changes, or technical issues. The unavailability of a specific game does not entitle a Player to compensation. gh88 will provide reasonable notice where a permanently removed title has an active Player balance wagered against it.

6.3 Disconnection During Play

In the event of an internet disconnection during a casino game round, the round will complete according to the game server's last recorded state. The outcome of the round will be reflected in your balance upon reconnection. gh88 is not responsible for losses arising from internet connectivity issues on the Player's side. If a disconnection results in a game round being left in an indeterminate state, contact [email protected] with the game title, time, and approximate stake for investigation.

6.4 Return to Player (RTP)

Each slot and casino game title available on gh88 has a theoretical Return to Player (RTP) percentage determined by the game studio. RTP figures represent long-run statistical averages across millions of rounds and do not guarantee any specific outcome in any individual session. RTP information for individual titles is available within each game's help or information section.

7 Bonuses & Promotions

7.1 General Bonus Terms

All bonuses and promotional offers made available by gh88 are subject to specific terms and conditions that are communicated at the point of offer. In the event of a conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms will prevail for matters relating solely to that promotion. These general Terms & Conditions will govern in all other respects.

7.2 Wagering Requirements

Unless stated otherwise in the specific promotion terms, all bonus credits must be wagered a minimum of twenty (20) times before any associated winnings may be withdrawn. Wagering requirements must be completed within the validity period specified for the bonus. Bonus credit and associated winnings that remain subject to incomplete wagering requirements at the expiry of the validity period will be forfeited automatically.

7.3 Bonus Abuse

gh88 reserves the right to withhold, void, or reverse any bonus and associated winnings where it determines, in its reasonable judgment, that a Player has engaged in bonus abuse. Bonus abuse includes but is not limited to: creating multiple accounts to claim the same offer more than once; using VPN or proxy services to bypass eligibility restrictions; placing bets structured to artificially satisfy wagering requirements with minimal financial risk (e.g., hedging across outcomes); and any form of collusion with other Players to exploit promotional mechanics.

7.4 Modification and Withdrawal of Promotions

gh88 reserves the right to modify, suspend, or permanently withdraw any promotional offer at any time without prior notice. Modification or withdrawal of a promotion does not affect bonuses that have already been validly credited to a Player's account and are actively being used in good faith at the time of modification.

8 Responsible Gaming

8.1 Player Responsibility

gh88 is committed to promoting responsible gambling across its entire player base in Bangladesh. Gambling is intended to be an entertainment activity. gh88 strongly encourages all Players to treat gambling as entertainment, to set and adhere to strict personal budget limits, and to stop playing when gambling ceases to be enjoyable. Never attempt to recover losses by increasing stake sizes or session duration.

8.2 Available Self-Management Tools

gh88 provides the following responsible gaming tools accessible directly from your account settings after logging in:

• Deposit Limits: Set a maximum deposit amount per day, week, or calendar month. Limits take effect immediately when reduced and require a 72-hour cooling-off period when increased.
• Session Time Alerts: Configure automatic on-screen alerts when you have been logged in for a specified number of minutes or hours.
• Cooling-Off Period: Temporarily suspend your account for a defined period of 1 day, 7 days, 14 days, or 30 days. During a cooling-off period, your account is inaccessible for betting and deposits.
• Self-Exclusion: Permanently close your account. Self-exclusion is irreversible and gh88 will not reopen a self-excluded account under any circumstances. Any balance remaining at the time of self-exclusion will be returned to your registered payment method.

8.3 Support for Problem Gambling

If you believe that gambling is negatively affecting your finances, relationships, employment, or mental health, please contact the gh88 support team at [email protected]. Players who self-identify as experiencing gambling-related harm will be offered self-exclusion and referred to appropriate support resources. gh88 takes all problem gambling disclosures seriously and will not use such disclosures as grounds for any adverse action against the Player's account beyond the application of requested protective measures.

9 Prohibited Conduct

The following conduct is strictly prohibited on the gh88 platform. Engaging in prohibited conduct will result in immediate account suspension, permanent closure, forfeiture of balance, and where applicable, reporting to relevant legal authorities:

• Using automated scripts, bots, crawlers, or any software that interacts with the gh88 platform in a manner not sanctioned by gh88.
• Engaging in match-fixing, insider betting, or placing bets on events whose outcome you have sought to influence by any means.
• Using the gh88 platform to launder money or process funds derived from illegal activity.
• Engaging in any form of fraud, including chargebacks on legitimate deposits, identity fraud, or payment method fraud.
• Colluding with other Players in casino games, particularly poker or live table games, to gain an unfair advantage over the house or other participants.
• Attempting to hack, reverse-engineer, or otherwise tamper with any part of the gh88 platform or its underlying software.
• Harassing, threatening, or abusing gh88 support staff or other Players through any communication channel.
• Accessing the gh88 platform from a jurisdiction where doing so is prohibited by applicable law, using a VPN, proxy, or other location-masking tool to circumvent geographic restrictions.

10 Intellectual Property

All content available on the gh88 platform — including but not limited to the gh88 brand name, logo, website design, user interface layout, graphics, text, data compilations, software, and game content provided under licence from third-party studios — is the intellectual property of gh88 or its respective licensors and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the gh88 platform solely for personal, non-commercial betting and gaming purposes in accordance with these Terms & Conditions. This licence does not grant you any right to copy, reproduce, distribute, publicly display, adapt, modify, or create derivative works from any gh88 content without prior written consent from gh88.

Game content — including titles, graphics, sounds, and mechanics provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other studio partners — is the exclusive intellectual property of those respective studios and is used by gh88 under commercial licence. No rights in third-party game content are conveyed to Players.

11 Privacy & Data

gh88 collects, processes, stores, and protects your personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an account on gh88, you consent to the collection and processing of your personal information as described in the Privacy Policy.

gh88 uses 256-bit SSL encryption for all data transmitted between your device and the gh88 platform. Sensitive financial data — including mobile wallet account numbers — is stored in encrypted form and is never transmitted to third parties except as required to process your deposit or withdrawal transaction through the relevant payment service provider.

gh88 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own marketing purposes. For full details of how gh88 handles your data, including your rights of access, correction, and deletion, please refer to the Privacy Policy.

12 Limitation of Liability

To the fullest extent permitted by applicable law, gh88's total aggregate liability to any Player arising out of or in connection with these Terms & Conditions, whether in contract, tort, or otherwise, shall not exceed the total amount deposited by that Player in the twelve (12) months immediately preceding the event giving rise to the claim.

gh88 shall not be liable for any indirect, consequential, special, punitive, or exemplary losses or damages, including loss of profits, loss of data, loss of goodwill, or loss of betting opportunity, arising from:

• Temporary or extended unavailability of the gh88 platform due to maintenance, technical failure, or third-party service outages.
• Delays in deposit crediting or withdrawal processing caused by payment service providers (bKash, Nagad, Rocket, Upay) or banking intermediaries.
• Errors in odds, game outcomes, or settlement data caused by third-party data feed failures, provided gh88 acts reasonably to correct such errors upon becoming aware of them.
• Player losses arising from the inherent financial risk of gambling activity.
• Unauthorised account access resulting from the Player's failure to maintain credential security as required under Section 3 of these Terms & Conditions.

Nothing in these Terms & Conditions limits or excludes gh88's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited by applicable law.

13 Amendments

gh88 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, gh88 will update the effective date displayed at the top of this page and, where practicable, provide notice to registered Players via email or an in-platform notification. Your continued use of the gh88 platform following the posting of amended Terms & Conditions constitutes your acceptance of those changes.

If you do not agree with any amendment to these Terms & Conditions, your sole remedy is to cease using the gh88 platform and, if applicable, request withdrawal of any remaining balance in your account. gh88 will process such a withdrawal in accordance with the applicable withdrawal procedures set out in Section 4.

14 Governing Language

These Terms & Conditions are written and published in English, which is the sole authoritative language of this document. In the event of any discrepancy, inconsistency, or ambiguity between this English version and any translation that may be provided for informational convenience, the English version shall prevail in all respects.

All communications between Players and gh88 — including support requests, account notices, dispute submissions, and promotional correspondence — shall be conducted in English. gh88's support team at [email protected] operates in English and may not be able to process communications submitted in other languages.

15 Contact

If you have any questions, concerns, or complaints regarding these Terms & Conditions, your account, or the gh88 platform, please contact the gh88 support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, including Bangladeshi public holidays
• Response Time: Within 1 hour during peak evening hours (Bangladesh Standard Time, UTC+6); within 24 hours at all other times
• Platform: gh88.biz

For responsible gaming support, account self-exclusion requests, or problem gambling disclosures, please mark your email subject line as "Responsible Gaming — Urgent" to ensure prioritised handling by the dedicated responsible gaming team.